以下書況,主觀上皆可閱讀,若收到後不滿意,『都可退書退款』。
書況補充說明: B自然泛黃書斑、髒污。
【購買須知】
(1)照片皆為現貨實際拍攝,請參書況說明。
(2)『賣場標題、內容簡介』為出版社原本資料,若有疑問請留言,但人力有限,恕不提供大量詢問。
(3)『附件或贈品』,不論標題或內容簡介是否有標示,請都以『沒有附件,沒有贈品』為參考。
(4)訂單完成即『無法加購、修改、合併』,請確認品項、優惠後,再下訂結帳。如有疑問請留言告知。
(5)二手書皆為獨立商品,下訂即刪除該品項,故『取消』後無法重新訂購,須等系統安排『2個月後』重新上架。
(6)收到書籍後,若不滿意,或有缺漏,『都可退書退款』。
[商品主貨號] U102022652
[ISBN-13碼] 9780071738316
[ISBN] 0071738312
[作者] Polsky, Lawrence/ Gerschel, Antoine
[出版社] McGraw-Hill Education
[出版日期] 2010/02/15
[內容簡介] (出版商制式文字, 不論標題或內容簡介是否有標示, 請都以『沒有附件、沒有贈品』為參考。)
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused--so you must choose your words carefully during times of upheaval.
Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for:
Articulating new company initiatives
Responding to questions with confidence
Easing employees’ fears
Clarifying roles and responsibilities
Addressing resistance and performance problems
Praise for Perfect Phrases for Communicating Change
"Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change."
John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University
"Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change."
Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change
"Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction."
Edward Ferris, Assistant Professor, The New School for Management and Urban Policy
"In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques."
Mitch Pisik, President and CEO, Breckwell Products
Lawrence Polsky and Antoine Gerschel are managing partners at PeopleNRG, a change-management consultancy firm in Princeton, NJ.)
-----------------------------------------------------------
分享閱讀 書籍狀態請詳看圖示