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[商品主貨號] U101910360
[ISBN-13碼] 9780071424851
[ISBN] 0071424857
[作者] Runion, Meryl
[出版社] McGraw-Hill
[出版日期] 2003/12/01
[內容簡介] (出版商制式文字, 不論標題或內容簡介是否有標示, 請都以『沒有附件、沒有贈品』為參考。)
Easy-to-master techniques for more effective communications in all areas of life
In this breakthrough guide, communication guru Meryl Runion explains why effective communication is more than just a business tool. It is also the key to happier, healthier relationships, and greater personal fulfillment and business success. In How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want she introduces readers to the concept of power phrases--short, focused expressions that let people be direct and to the point without seeming brusque or nasty. In clear, down-to-earth language, illustrated with numerous vignettes and real-world examples, Runion teaches readers how to:
Say what needs to be said without fear of misinterpretation or creating negative emotional responses
Master six basic methods for crafting power phrases for any setting and every social, professional, or interpersonal situation
Meryl Runion is a speaker and trainer who focuses on communication skills. Her clients include Bell South, IBM, Travelers Insurance, KPMG, Sieman Corporation, and Johnson's Wax. She has been featured in USA Today, Women in Business, and First for Women, and she is a regular guest on nationally syndicated TV and radio programs. She lives in Denver.)
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